Homework: Mother's Day

Your Listen a Minute homework (well in fact it is from ESL Holidays Lessons, but let's call it that way) for next Wednesday: Mother's Day. Bring me your pendrives with three recordings at least. I'm afraid I won't accept you to submit it later than that, I'm sorry. If I do, it means going crazy. After having read and listened to it, perhaps you would like to comment on what it means for you, teenagers, to celebrate Mother's Day. Have you put a lot of effort into making a nice card for your Mum? Have you prepared breakfast for your Mum to have it in bed? Or, at least, have you taken her out for lunch?  Leave your comments, please, and explain. Greetings!

Holidays

(Vane is a travel agent and Natalia is her client).

Vane: Hello, good morning. Can I help you?

Natalia: Hello.... Yes, you can. I came from Paris last week and the hotel where you made my reservation was awful.

Vane: Mmm... Why?

Natalia: Because the sheets in the hotel were stained and I found cockroaches in my bathroom.

Vane: Ooohh!! It's horrible! I'm sorry, I think you should fill in a complaint form. What's your name?

Natalia: My name is Natalia.

Vane: And your surnames?

Natalia: Rodríguez Menéndez.

Vane: Ok! How many days did you stay in the hotel?

Natalia: I was for four days. I went there on Wednesday and I came back on Sunday.

Vane: Ok! I'm very sorry about this. I'll speak with the hotel and I will not recommend it to anyone.

Natalia: Thanks. But, apart from that, I will never come to this travel agency again.

Vane: I'm sorry!

Natalia: Goodbye.

Vane: Mmm... Goodbye!

Bad holidays

Montero Travel Agent: Good morning. Can I help you?

Rosa: Yes, you can actually. We came back from Barcelona last Sunday and this is the brochure of the holiday you sold us.

MTA: Did you have great holidays?

Muñoz: No, we didn't. Our holidays were awful.

MTA: Wow, what was the problem?

M: First of all, Rosa and I wanted a hotel on the first line of the beach but we were in a hotel in the middle of Barcelona called "Sabadell Resort". Secondly, the receptionist was very unkind and they didn't want to give us a room.

R: Besides that, when we finally entered the room, we noticed that there was much noise from outside and we hadn't got any sea view or any sight. 

MTA: Don't worry, I'll tell my boss. Anything else I can do?

M: Well, I expect you to return our money or give us a room in another hotel for the same time; if not, I will  fill in a complaint form.

MTA: Okay, give me a phone number and I'll call you to make a repayment if it's possible.

R: 183452376

MTA: Sorry, can you repeat that more slowly, please? 

R: 1-8-3-4-5-2-3-7-6. Ask for Rosa.

MTA: Okay, don't worry about anything and, as soon as we can, we will call you. Thank you for using our travel agency. Goodbye!

M: I'm sure you will do it. Bye

R: Bye.

Holidays

Rubén - Good morning!

Álvaro - Good morning. Can I help you?

Rubén - Yes, I've come from Venice and my suitcase hasn't appeared on the conveyor belt.

Álvaro - Amm! Ok! Can you give me your flight number?

Rubén - Yes, I have it here, it is IB4753.

Álvaro - I...B...4...7...5...3... Ok! It seems that your suitcases have gone back from Venice. We are sorry but yours must be lost.

Rubén - And what can I do?

Álvaro - Well, actually you can't do anything, just wait.

Rubén - What? I can't wait for my suitcase, I need to be in London in an hour!

Álvaro - Sorry, but we can't do anything, when somebody finds your suitcase we will give it back to you.

Rubén - You are the worst flying company I have ever seen...

Álvaro - Sorry, but ...

Rubén - First of all, the plane arrived 4 hours late, on the plane there were no drinks and now my suitcase is lost!!

Álvaro - We are sorry, but, if you want, you can fill in a formal complaint.

Rubén - No, I'm late and nobody would read it. If you find my suitcase, call me, my number is 643515611

Álvaro - Ok, thanks for flying with us. Goodbye

Rubén - Goodbye.

Holidays in Brazil

Alvaro: Hi, man!

Nico: Hi, Alvaro! How are you!

A: I'm OK, and you?

N: I'm fine. So, where are we going on holidays?

A: Alex told me that he wants to go to Germany.

N: No, I don't like Germany. I think, it's better going to USA.

A: Don't you prefer going to Brazil?

N: Yes, it's a great idea.

A: When are you available for going to Brazil?

N: I think the next week I won't be able to go.

A: So, when?

N: On Monday.

A: Which one?

N: June 26th.

A: Mmmmm... I'll try to get those days, but I don't know right now.

N: OK. Try it. How will we go?

A: I think we should go by plane...

N: ... yes, because a cruise would be very slow.

(Two weeks later...)

Travel agent: Can I help you?

A: Yes, you can

N: We come to complain about our trip.

A: They told us that in the hotel everything was included, but there we had to pay the meals and drinks.

N: I want my money back!

A: What will you do?

T: I'll try to return your money but it's quite difficult.

N: If you want to see us at court...

T: OK, OK, OK. Don't get angry.

A: As well, your private beach was packed.

T: I'll see what I can do but I don't promise anything. Give me your phone number. If I get something, I'll phone you.

N: 390895062. I'll be waiting for your phone call.

A: Thank you for your attention. Good bye!